At Prim & Pampered Salon, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our salon or use our services. We adhere to applicable data protection laws and strive to maintain the highest standards of privacy and security.

1. Information We Collect:
a. Personal Information: We may collect personal information, such as your name, contact details, date of birth, and other relevant information when you book an appointment or register as a client.
b. Treatment Information: We may collect information about your specific treatments, preferences, and any relevant health considerations to provide you with tailored services.
c. Transaction Information: If you make a payment for our services, we may collect transaction details, including payment method, amount, and other related information.

2. How We Use Your Information:
a. Service Delivery: We use your personal information to provide our salon services, manage appointments, and ensure an exceptional customer experience.
b. Communication: We may use your contact information to send appointment reminders, updates, special offers, and other salon-related communications that may be of interest to you. You can opt out of these communications at any time.
c. Internal Operations: We use personal information for administrative purposes, such as record-keeping, analysis, and improving our services.
d. Legal Compliance: We may process personal information to comply with legal obligations or respond to lawful requests from government authorities.

3. Information Sharing:
a. Service Providers: We may share your personal information with trusted service providers who assist us in delivering our services, such as booking software providers or payment processors. These third parties are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
b. Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal process, such as a court order or government request.
c. Consent: We will obtain your consent before sharing your personal information with third parties for marketing or promotional purposes.

4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use secure technologies and implement appropriate physical, electronic, and administrative safeguards to ensure the security and confidentiality of your data.

5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:
You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent for certain data processing activities. Please contact us using the information provided below to exercise your rights.

7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the following details:

Prim & Pampered Salon
Address: 13 Morden Court Parade, London Road, Morden, SM4 5HJ
Email: hello@primandpampered.com
Phone: +44 (0) 20 8648 1410

We value your privacy and are committed to protecting your personal information. By using our services or providing your information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.